# Contact

> Support, purchase questions, privacy requests, and content reports.

Last updated: 2026-10-17

## Support

Email [support@flycarai.com](mailto:support@flycarai.com) for account, generation or billing questions. Include your account email, video reference or purchase reference and describe the problem. Never send passwords, full payment-card details or unnecessary private photos.

## Purchases and privacy

For unused purchases, contact us within 14 days under the [refund policy](https://flycarai.com/refund-policy). For a result that changes your car model or colour or is visibly broken, ask for a credit review. Privacy requests are covered by the [privacy policy](https://flycarai.com/privacy); we may verify account ownership.

## Content and rights reports

Use the subject “Content report” for unsafe content, impersonation or rights concerns. Include the content location, a description and a reply address. See [Report content](https://flycarai.com/report-content).

## Independent service

We are not affiliated with Tesla, Inc. or any carmaker. Read our [third-party notices](https://flycarai.com/trademarks-and-third-party-notices).

Canonical page: https://flycarai.com/contact